Search & Find-ability
Key to the ability to finding information is the use of a good search engine which is supported by appropriately applied meta tags that drive relevant results. Search engines offer users an alternate means of accessing information
not normally accessed on a day-to-day basis. Because of their vast
reach, the best search engines require that a consistent taxonomy be
used throughout the site. Find-ability tools like bread crumbs that allow users to see the path they have taken, sitemaps which show the hierarchical organization of content, quick links that provide fast ways to access popular or emphasized content, drop down menus that can provide quick access to information by role or task are just some of the ways to assist users in finding information.
In addition, an intuitive information architecture with a consistent layout allows people to quickly become familiar with a site and enables them to remember where they found information on previous visits. The information architecture of a site allows users to access the most important information in the shortest amount of time.
- Google indexes Flash — Rejoice?
- Fixing the Search Engine
- The search isn't broken, we're broken - Part I : Search success depends on people and rules
- The search isn't broken, we're broken - Part II : Intranet Search & Taxonomy
- Search Engines Don't Suck, They're Just Limited - Part I
- Search Engines Don't Suck, They're Just Limited - Part II: Well Beyond the Search Box