Sony Computer Entertainment America

Sony Computer Entertainment America is a major video game and entertainment company specializing in a variety of areas in the video game industry.
scea logoIn 2010, SCEA identified an opportunity to improve operational efficiencies through an improved corporate portal and contracted Prescient to conduct the work.


Prescient conducted an Assessment and Planning project for Sony’s internal employee portal that consisted of the following activities:

Assessment Planning
  • Kick Off Meeting
  • Research Review
  • Site Evaluation
  • User Survey
  • Business Requirements Interviews
  • Focus Groups
  • Assessment Report
  • Strategic Planning
  • Governance Model
  • Information Architecture
  • Wireframes
  • Content Management Plan
  • Functional Plan
  • Usability Testing


The following quote summarizes the success of our project and the satisfaction of our client:

“Very happy with the deliverables. These will be really important in order for us to complete the improvements to our intranet. We could not have done this without the excellent consultation from Prescient.”
- Anna Eyre, Intranet Site Manager, Sony

The project was completed successfully and the client was satisfied. The client gave us the following scores in the post-implementation survey (out of 10):

8 - Meeting expectations
8 - Communication/organization
9 - Quality of deliverables
9 - Consultant effectiveness
9 - Overall satisfaction