USAA is a Fortune 500 financial services company offering banking, investing, and insurance company with $100B in assets and 23,400 employees worldwide.

usaa logoBeginning in 2010, USAA enlisted the services of Prescient Digital Media to help it develop a vision and roadmap for the corporate intranet. Prescient completed the following project over a span of 12 weeks, to the satisfaction of the client:

Planning Technology
Site Evaluation
User Survey
Business Requirements Interviews
Focus Groups
Research Review
Key Findings Report & Prese
Strategic Plan
Governance Model
Business Case
Use Cases
Information Architecture
Design: Creative Brief, Concepts, Design Guidelines
Change Management Plan
Functional Plan
Intranet Blueprint Report & Presentation
Support for identifying implementation partner
Recommend additional vendors, evaluation matrix, counsel on selection


Prescient's Design Concept for USAA