Sodexo is one of the largest food services and facilities management companies in the world, with 380,000 employees, representing 130 nationalities, present on 34,000 sites in 80 countries.

sodexo logoBeginning in 2011, Prescient conducted an extensive Assessment & Planning project, which helped Sodexo refine the structure of its current HR section of the intranet, as well as a new frontline employee intranet. Sodexo had a very high field-based user population, and Prescient developed a strategy for the new Frontline Employee Intranet, which had approximately 100,000 frontline employees.

Complete intranet assessment and planning project consisting of:

Assessment Planning
Heuristic & Strategic Site Assessment
Research Review
Business Requirements Analysis
User Survey
Focus Groups
Key Findings Report
Strategic Planning
Governance Model Development
Revise Information Architecture
Personas and Use Cases
Usability Testing
Functional Plan
Business Case and ROI
Blueprint Report and Presentation


The client was highly-satisfied with our work and continues to be a reference for Prescient to this day.