Beginning in 2011, Prescient conducted an extensive Assessment & Planning project, which helped Sodexo refine the structure of its current HR section of the intranet, as well as a new frontline employee intranet. Sodexo had a very high field-based user population, and Prescient developed a strategy for the new Frontline Employee Intranet, which had approximately 100,000 frontline employees.
Complete intranet assessment and planning project consisting of:
Assessment | Planning |
Heuristic & Strategic Site Assessment Research Review Business Requirements Analysis User Survey Focus Groups Key Findings Report |
Strategic Planning Governance Model Development Revise Information Architecture Wireframes Personas and Use Cases Usability Testing Functional Plan Business Case and ROI Design Blueprint Report and Presentation |
The client was highly-satisfied with our work and continues to be a reference for Prescient to this day.